BugAware to Vivocha
migration service
Trouble-free , no special know how or programming required. A complete BugAware to Vivocha data migration software.
BugAware to Vivocha
The best BugAware to Vivocha tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the new system and observe the wonders happening.Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer support information.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.
Connect the platforms, pick data, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we developed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it is possible to pick what goes where, when it starts, and how.
Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from BugAware to Vivocha
Strong security of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Vivocha.Next
Maintained link between object and people
When migrating your records from BugAware to Vivocha we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BugAware to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to Vivocha work
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Get ready
Sign up and go to our migration wizard.
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Connect BugAware
Select and link your BugAware service desk with HDM.
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Connect Vivocha
Give the right to access your Vivocha account.
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Detail your requirements
Let us know exactly what elements of your migration you wish to fine-tune
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Have your requirements estimated
We'll investigate your application and send you with a cost and a scope of work.
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Migrate from BugAware to Vivocha all data
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Vivocha import
Our team would be more than happy to perform a customized migration if you have special needs.
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