BugAware to Vision Helpdesk
migration service

Extremely easy , no special expertise or programming required. A complete BugAware to Vision Helpdesk data migration instrument.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from BugAware to Vision Helpdesk

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Vision Helpdesk.

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Maintained relation between object and people

When migrating your records from BugAware to Vision Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from BugAware to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from BugAware to Vision Helpdesk work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your BugAware support desk with HDM.

  • Connect Vision Helpdesk

    Give the right to access your Vision Helpdesk account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you would like to adjust

  • Have your requirements estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from BugAware to Vision Helpdesk everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Vision Helpdesk import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation
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