BugAware to Track-It!
migration service
Extremely easy , no special know how or coding required. A complete BugAware to Track-It! data migration software.
Extremely easy , no special know how or coding required. A complete BugAware to Track-It! data migration software.
No need to worry about coding or constantly control each record moved.
Just attach both platforms, tick what you want to take to a new database and let the tool do the remainder.
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Information is everything which is why we designed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from BugAware to Track-It!.
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from BugAware to Track-It!.
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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