BugAware to Textline
migration service
Extremely easy , no special skill set or programming required. A complete BugAware to Textline data migration tool.
BugAware to Textline
The best BugAware to Textline tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target solution and see the wonders happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service details.Automated tool
Worried that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface simple to use as possible.
Attach the help desks, select records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we designed a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from BugAware to Textline
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Textline.Next
Sustained connection between object and people
When migrating your records from BugAware to Textline we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to Textline work
-
Get ready
Sign-up and go to our migration wizard.
-
Connect BugAware
Choose and connect your BugAware support desk with HDM.
-
Connect Textline
Give the right to access your Textline account.
-
Clarify your business needs
Let us know what components of your migration you need to tweak
-
Get your needs estimated
We shall analyze your application and get back to you with a the overall cost and a scope of work.
-
Migrate from BugAware to Textline everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Textline import
Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
What is a Support Ticket & How To Use One
There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…