BugAware to SysAid
migration service
Effortless , no special knowledge or programming required. A complete BugAware to SysAid data migration instrument.
BugAware to SysAid
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.Complete & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of informationReasons to use Help Desk Migration to switch from BugAware to SysAid
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in SysAid.Next
Sustained connection between object and people
When migrating your data from BugAware to SysAid we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BugAware to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from BugAware to SysAid work
Prepare
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from BugAware to SysAid.
Connect BugAware
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Link SysAid
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SysAid everything
When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from BugAware to SysAid.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your SysAid import
Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation