BugAware to Solvemate
migration service
Effortless , no special know how or programming required. A complete BugAware to Solvemate data migration software.
BugAware to Solvemate
Your best tool for BugAware to Solvemate data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just decide on customer info you need to transfer and set off with the transition right away.Easy transition process
No specific expertise required. Just choose what data will go to the new platform and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service information.Easy process
You don’t have to bother about scripting or constantly watch each record transferred.
Just link your source and target, choose what you need to migrate and let the Migration Wizard deal with the remainder.
Data maintenance
Your customer info comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it will be possible to pick the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service supplier, we strive to offer the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from BugAware to Solvemate
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Solvemate.Next
Sustained association between object and people
When migrating your data from BugAware to Solvemate we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BugAware to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to Solvemate work
-
Prepare
Sign up and go to our migration software.
-
Link BugAware
Pick and connect your BugAware service desk with HDM.
-
Link Solvemate
Give access to your Solvemate account.
-
Detail your needs
Let us understand precisely what elements of your migration you wish to tweak
-
Have your needs estimated
We'll analyze your case and send you with a price and a scope of work.
-
Migrate from BugAware to Solvemate everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Solvemate import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Picking the Best Help Desk Software for a Small Business
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…