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BugAware to Snowflake
migration service

Effortless , no special know how or programming required. A complete BugAware to Snowflake data migration software.

More details

Your best tool for BugAware to Snowflake data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and see the miracle happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer service information.
Effortless procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link your source and target, tick what you need to migrate and let the tool do the remainder.

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose what goes where, when it starts, and how.

Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from BugAware to Snowflake

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Snowflake.

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Retained connectivity between object and people

When migrating your data from BugAware to Snowflake we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BugAware to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BugAware to Snowflake work

  • Prepare

    Register and go to our migration software.

  • Connect BugAware

    Pick and connect your BugAware service desk with HDM.

  • Connect Snowflake

    Give the right to access your Snowflake account.

  • Describe your needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Get your needs estimated

    We shall investigate your case and send you with a price range and a scope of work.

  • Migrate from BugAware to Snowflake everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Snowflake import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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