BugAware to SolarWinds Service Desk (Samanage)
migration service
Smooth , no special know how or programming required. A complete BugAware to SolarWinds Service Desk (Samanage) data migration instrument.
BugAware to SolarWinds Service Desk (Samanage)
Your best tool for BugAware to SolarWinds Service Desk (Samanage) data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to migrate and start the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the new system and enjoy the miracle happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer support details.Easy process
No need to worry about scripting or constantly watch each piece of info transferred.
Just attach your source and target, pick what you need to migrate and allow the tool deal with the rest for you.
Data maintenance
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can see your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it is possible to select what goes where, when it goes, and in what order.
Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we work to propose the most effective migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from BugAware to SolarWinds Service Desk (Samanage)
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).Next
Retained link between object and people
When migrating your data from BugAware to SolarWinds Service Desk (Samanage) we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BugAware to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to SolarWinds Service Desk (Samanage) work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from BugAware to SolarWinds Service Desk (Samanage).
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Connect BugAware
Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from BugAware to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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