BugAware to Salesforce Service Cloud
migration service
Trouble-free , no special skill set or coding required. A complete BugAware to Salesforce Service Cloud data migration instrument.
BugAware to Salesforce Service Cloud
The best BugAware to Salesforce Service Cloud tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply decide on the records you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and see the miracle happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.
Attach the help desks, choose records, click ok, and you’re done!
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our staff members have see your passwords or records.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from BugAware to Salesforce Service Cloud
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Salesforce Service Cloud.Next
Maintained connectivity between object and people
When migrating your records from BugAware to Salesforce Service Cloud we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to Salesforce Service Cloud work
-
Get ready
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from BugAware to Salesforce Service Cloud.
-
Connect BugAware
Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
-
Link Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
-
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Salesforce Service Cloud all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from BugAware to Salesforce Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Salesforce Service Cloud import
Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…