BugAware to Salesforce Service Cloud
migration service
Trouble-free , no special skill set or coding required. A complete BugAware to Salesforce Service Cloud data migration instrument.
BugAware to Salesforce Service Cloud
Secure and Safe
Your passwords along with data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.Full & Accurate
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of informationWhy you should use Help Desk Migration to migrate data from BugAware to Salesforce Service Cloud
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Salesforce Service Cloud.Next
Maintained connectivity between object and people
When migrating your records from BugAware to Salesforce Service Cloud we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from BugAware to Salesforce Service Cloud work
Get ready
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from BugAware to Salesforce Service Cloud.
Connect BugAware
Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Link Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from BugAware to Salesforce Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Salesforce Service Cloud import
Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation