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BugAware to Rhino Support
migration service

Smooth , no special know how or coding required. A complete BugAware to Rhino Support data migration tool.

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Your best tool for BugAware to Rhino Support data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about scripting or constantly watch each record transferred.

Just attach your source and target, tick what you need to take to a new database and let the system deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick what goes where, when it goes, and in what order.

Our developers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from BugAware to Rhino Support

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Rhino Support.

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Retained connection between object and people

When migrating your data from BugAware to Rhino Support we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BugAware to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BugAware to Rhino Support work

  • Prepare

    Sign up and go to our migration service.

  • Connect BugAware

    Choose and link your BugAware service desk with HDM.

  • Connect Rhino Support

    Grant access to your Rhino Support account.

  • Outline your needs

    Let us know exactly what components of your migration you need to modify

  • Get your preferences estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from BugAware to Rhino Support all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Rhino Support import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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