BugAware to Relay
migration service
Extremely easy , no special know how or programming required. A complete BugAware to Relay data migration tool.
BugAware to Relay
The best BugAware to Relay tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to migrate and set off with the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target solution and enjoy the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer service information.Easy process
You don’t have to bother about coding or constantly control each record transferred.
Just link your source and target, tick what you need to take to a new database and let the system deal with the remainder.
Data maintenance
Your customer data migrates unite and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have access to your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from BugAware to Relay
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Relay.Next
Retained relation between object and people
When migrating your records from BugAware to Relay we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to Relay work
-
Get ready
Sign up and go to our migration wizard.
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Connect BugAware
Opt and connect your BugAware service desk with HDM.
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Link Relay
Give access to your Relay account.
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Describe your business needs
Let us know exactly what components of your migration you wish to tweak
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Get your needs estimated
We'll investigate your case and get back to you with a total price and a scope of work.
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Migrate from BugAware to Relay everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Relay import
Our team would be more than happy to perform a customized migration if you have particular requirements.
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