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BugAware to QuickFMS
migration service

Extremely easy , no special knowledge or programming required. A complete BugAware to QuickFMS data migration tool.

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The best BugAware to QuickFMS tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.
Data completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer support details.
Effortless procedure

No need to worry about coding or continuously watch each record moved.

Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from BugAware to QuickFMS

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in QuickFMS.

Next

When migrating your records from BugAware to QuickFMS we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BugAware to QuickFMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BugAware to QuickFMS work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your BugAware support desk with HDM.

  • Give access to your QuickFMS account.

  • Explain your requirements

    Let us know what parts of your migration you wish to fine-tune

  • Have your needs estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from BugAware to QuickFMS all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your QuickFMS import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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