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BugAware to QuickBase
migration service

Smooth , no special knowledge or programming required. A complete BugAware to QuickBase data migration tool.

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Your best tool for BugAware to QuickBase data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the miracle happening.
Record completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.
Effortless procedure

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, choose what you want to migrate and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from BugAware to QuickBase

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in QuickBase.

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Maintained relation between object and people

When migrating your data from BugAware to QuickBase we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BugAware to QuickBase

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BugAware to QuickBase work

  • Prepare

    Sign up and go to our migration software.

  • Connect BugAware

    Pick and link your BugAware service desk with HDM.

  • Grant the right to access your QuickBase account.

  • Express your requirements

    Let us know what parts of your migration you want to adjust

  • Get your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from BugAware to QuickBase all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your QuickBase import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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