BugAware to Podium
migration service
Trouble-free , no special know how or programming required. A complete BugAware to Podium data migration tool.
BugAware to Podium
The best BugAware to Podium tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to move and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the magic happening.Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer support details.Easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Data maintenance
Your customer data migrates unite , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from BugAware to Podium
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Podium.Next
Sustained relation between object and people
When migrating your records from BugAware to Podium we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to Podium work
-
Get ready
Register and go to our migration wizard.
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Connect BugAware
Opt and link your BugAware support desk with HDM.
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Connect Podium
Grant the right to access your Podium account.
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Describe your needs
Let us know exactly what parts of your migration you need to adjust
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Have your requirements estimated
We will analyze your case and send you with a total price and a scope of tasks.
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Migrate from BugAware to Podium all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Podium import
Our team would be more than happy to perform a personalized migration if you have specific needs.
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