Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

BugAware to Podium
migration service

Trouble-free , no special know how or programming required. A complete BugAware to Podium data migration tool.

More details

The best BugAware to Podium tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer support details.
Easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard deal with the rest for you.

Data maintenance

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from BugAware to Podium

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Podium.

Next

Sustained relation between object and people

When migrating your records from BugAware to Podium we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from BugAware to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BugAware to Podium work

  • Get ready

    Register and go to our migration wizard.

  • Connect BugAware

    Opt and link your BugAware support desk with HDM.

  • Connect Podium

    Grant the right to access your Podium account.

  • Describe your needs

    Let us know exactly what parts of your migration you need to adjust

  • Have your requirements estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from BugAware to Podium all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Podium import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

Book a Call
cancel
%s
— %s