BugAware to Planio
migration service

Trouble-free , no special know how or coding required. A complete BugAware to Planio data migration instrument.

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Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from BugAware to Planio

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Planio.

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When migrating your records from BugAware to Planio we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from BugAware to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from BugAware to Planio work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and link your BugAware service desk with HDM.

  • Connect Planio

    Give the right to access your Planio account.

  • Describe your needs

    Let us know exactly what aspects of your migration you would like to adjust

  • Have your requirements estimated

    We shall analyze your application and send you with a price and a scope of tasks.

  • Migrate from BugAware to Planio everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Planio import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation
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