BugAware to OTRS
Effortless , no special knowledge or coding required. A complete BugAware to OTRS data migration tool.
Trustworthy and ReliableYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information
Strong safety of your informationThe migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in OTRS.
Sustained connection between object and peopleWhen migrating your data from BugAware to OTRS we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from BugAware to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from BugAware to OTRS work
Register and go to our migration service.
Choose and link your BugAware support desk with HDM.
Give the right to access your OTRS account.
Explain your requirements
Let us know exactly what parts of your migration you want to tweak
Have your requirements estimated
We'll research your application and get back to you with a price and a scope of work.
Migrate from BugAware to OTRS all data
Migrate all your customer support records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT