Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

BugAware to NetKeeper
migration service

Smooth , no special know how or coding required. A complete BugAware to NetKeeper data migration software.

More details

Your best tool for BugAware to NetKeeper data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is key which is why we designed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from BugAware to NetKeeper

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in NetKeeper.

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Sustained relation between object and people

When migrating your data from BugAware to NetKeeper we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BugAware to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BugAware to NetKeeper work

  • Prepare

    Sign up and go to our migration tool.

  • Connect BugAware

    Select and connect your BugAware support desk with HDM.

  • Connect NetKeeper

    Give the right to access your NetKeeper account.

  • Explain your business needs

    Let us know what parts of your migration you wish to modify

  • Get your needs estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from BugAware to NetKeeper all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your NetKeeper import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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