BugAware to Magento HelpDesk Ultimate
migration service
Smooth , no special expertise or programming required. A complete BugAware to Magento HelpDesk Ultimate data migration tool.
BugAware to Magento HelpDesk Ultimate
Your best tool for BugAware to Magento HelpDesk Ultimate data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and see the wonders happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer service information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Attach the platforms, select records, click ok, and the migration is ready!
Data dependency
Your customer info migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to choose the data arrangement, when it starts, and how.
Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from BugAware to Magento HelpDesk Ultimate
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Magento HelpDesk Ultimate.Next
Sustained link between object and people
When migrating your data from BugAware to Magento HelpDesk Ultimate we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to Magento HelpDesk Ultimate work
-
Prepare
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from BugAware to Magento HelpDesk Ultimate.
-
Link BugAware
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
-
Connect Magento HelpDesk Ultimate
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
-
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
-
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Magento HelpDesk Ultimate everything
When everything's validated, find a quiet time with the least load on the support staff and begin migrating from BugAware to Magento HelpDesk Ultimate.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Magento HelpDesk Ultimate import
Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…