96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

BugAware to KronoDesk
migration service

Effortless , no special know how or coding required. A complete BugAware to KronoDesk data migration instrument.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from BugAware to KronoDesk

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in KronoDesk.

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Retained connectivity between object and people

When migrating your data from BugAware to KronoDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from BugAware to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from BugAware to KronoDesk work

  • Prepare

    Register and go to our migration service.

  • Opt and link your BugAware service desk with HDM.

  • Connect KronoDesk

    Give the right to access your KronoDesk account.

  • Describe your requirements

    Let us know what elements of your migration you wish to adjust

  • Have your preferences estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from BugAware to KronoDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your KronoDesk import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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