BugAware to HelpShift
Trouble-free , no special expertise or programming required. A complete BugAware to HelpShift data migration instrument.
Risk-free and ReputableYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & PreciseWe've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data
Strong privacy of your recordsThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in HelpShift.
Retained association between object and peopleWhen migrating your records from BugAware to HelpShift we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from BugAware to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from BugAware to HelpShift work
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from BugAware to HelpShift.
Complete the form with required credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HelpShift everything
When everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from BugAware to HelpShift.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT