BugAware to HappyFox
migration service
Trouble-free , no special knowledge or coding required. A complete BugAware to HappyFox data migration tool.
BugAware to HappyFox
The best BugAware to HappyFox tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the magic happening.Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer service information.Automated tool
Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.
Link the platforms, select data, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from BugAware to HappyFox
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in HappyFox.Next
Retained connection between object and people
When migrating your records from BugAware to HappyFox we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to HappyFox
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to HappyFox work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from BugAware to HappyFox.
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Link BugAware
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect HappyFox
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HappyFox everything
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from BugAware to HappyFox.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your HappyFox import
Our team would be more than happy to run a customized migration in case you have specific demands.
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