BugAware to Gorgias
migration service
Trouble-free , no special knowledge or coding required. A complete BugAware to Gorgias data migration software.
BugAware to Gorgias
The best BugAware to Gorgias tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and see the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the platforms, select records, click ok, and you’re done!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can access to your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Simple & effective
In just a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from BugAware to Gorgias
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Gorgias.Next
Maintained connectivity between object and people
When migrating your records from BugAware to Gorgias we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BugAware to Gorgias work
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Get ready
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from BugAware to Gorgias.
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Link BugAware
Fill in the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect Gorgias
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Gorgias all data
Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from BugAware to Gorgias.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Gorgias import
Our team would be more than happy to run a custom migration if you have specific needs.
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