BugAware to FuseDesk
migration service
Smooth , no special expertise or programming required. A complete BugAware to FuseDesk data migration instrument.
BugAware to FuseDesk
Your best tool for BugAware to FuseDesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and enjoy the wonders happening.Record completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.Easy procedure
You don’t have to bother about coding or constantly control each record moved.
Just attach both platforms, choose what you need to take to a new database and let the tool do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we developed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might actually need.
Simple & effective
In only a couple of buttons to press you will be able to select what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from BugAware to FuseDesk
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in FuseDesk.Next
Sustained relation between object and people
When migrating your data from BugAware to FuseDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to FuseDesk work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from BugAware to FuseDesk.
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Connect BugAware
Complete the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Link FuseDesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to FuseDesk everything
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from BugAware to FuseDesk.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your FuseDesk import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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