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BugAware to DeskCenter Management Suite
migration service

Smooth , no special expertise or programming required. A complete BugAware to DeskCenter Management Suite data migration software.

More details

Your best tool for BugAware to DeskCenter Management Suite data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on the records you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and see the miracle happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just link your source and target, tick what you want to migrate and allow the tool deal with the remainder.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from BugAware to DeskCenter Management Suite

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in DeskCenter Management Suite.

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Sustained association between object and people

When migrating your data from BugAware to DeskCenter Management Suite we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BugAware to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BugAware to DeskCenter Management Suite work

  • Prepare

    Sign-up and go to our migration software.

  • Connect BugAware

    Select and link your BugAware support desk with HDM.

  • Give access to your DeskCenter Management Suite account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you need to tweak

  • Get your requirements estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from BugAware to DeskCenter Management Suite everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your DeskCenter Management Suite import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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