BugAware to CS for SharePoint
migration service
Effortless , no special know how or programming required. A complete BugAware to CS for SharePoint data migration instrument.
BugAware to CS for SharePoint
Your best tool for BugAware to CS for SharePoint data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target system and observe the miracle happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer service details.Easy process
No need to worry about scripting or constantly control each piece of info moved.
Just attach both platforms, pick what you want to migrate and allow the Migration Wizard deal with the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you expected.
Security is paramount
Information is everything which is why we created a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from providing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to migrate data from BugAware to CS for SharePoint
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in CS for SharePoint.Next
Retained relation between object and people
When migrating your data from BugAware to CS for SharePoint we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to CS for SharePoint
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to CS for SharePoint work
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Prepare
Sign up and go to our migration software.
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Connect BugAware
Choose and connect your BugAware support desk with HDM.
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Connect CS for SharePoint
Give the right to access your CS for SharePoint account.
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Outline your business needs
Let us know what aspects of your migration you wish to tweak
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Have your preferences estimated
We will research your case and get back to you with a price range and a scope of tasks.
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Migrate from BugAware to CS for SharePoint all data
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your CS for SharePoint import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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