96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

BugAware to CS for SharePoint
migration service

Effortless , no special know how or programming required. A complete BugAware to CS for SharePoint data migration instrument.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from BugAware to CS for SharePoint

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in CS for SharePoint.

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Retained relation between object and people

When migrating your data from BugAware to CS for SharePoint we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from BugAware to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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review site G2 Crowd

How does data migration from BugAware to CS for SharePoint work

  • Prepare

    Sign up and go to our migration software.

  • Connect BugAware

    Choose and connect your BugAware support desk with HDM.

  • Connect CS for SharePoint

    Give the right to access your CS for SharePoint account.

  • Outline your business needs

    Let us know what aspects of your migration you wish to tweak

  • Have your preferences estimated

    We will research your case and get back to you with a price range and a scope of tasks.

  • Migrate from BugAware to CS for SharePoint all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your CS for SharePoint import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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