BugAware to bold360
migration service
Smooth , no special know how or programming required. A complete BugAware to bold360 data migration instrument.
BugAware to bold360
Your best tool for BugAware to bold360 data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and enjoy the wonders happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer support details.Simple and easy process
You don’t have to bother about coding or constantly watch each piece of info moved.
Just attach both platforms, choose what you need to take to a new database and let the tool deal with the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
You data is everything which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You control the process
Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Except providing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to migrate data from BugAware to bold360
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in bold360.Next
Maintained relation between object and people
When migrating your data from BugAware to bold360 we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to bold360 work
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Prepare
Register and go to our migration software.
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Link BugAware
Opt and link your BugAware support desk with HDM.
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Link bold360
Give access to your bold360 account.
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Explain your requirements
Let us know exactly what elements of your migration you want to modify
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Have your requirements estimated
We'll analyze your case and send you with a price range and a scope of tasks.
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Migrate from BugAware to bold360 all data
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your bold360 import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
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