96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

BugAware to Azure SQL DWH
migration service

Smooth , no special skill set or programming required. A complete BugAware to Azure SQL DWH data migration tool.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from BugAware to Azure SQL DWH

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Azure SQL DWH.

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When migrating your data from BugAware to Azure SQL DWH we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from BugAware to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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How does data migration from BugAware to Azure SQL DWH work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your BugAware support desk with HDM.

  • Grant access to your Azure SQL DWH account.

  • Detail your requirements

    Let us know what elements of your migration you would like to tweak

  • Get your preferences estimated

    We will analyze your case and get back to you with a cost and a scope of work.

  • Migrate from BugAware to Azure SQL DWH everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Azure SQL DWH import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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