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BugAware to Amazon S3
migration service

Effortless , no special skill set or programming required. A complete BugAware to Amazon S3 data migration tool.

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Your best tool for BugAware to Amazon S3 data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.

Security is paramount

You data is key which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in charge

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to select what goes where, when it goes, and in what order.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from BugAware to Amazon S3

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Amazon S3.

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Maintained association between object and people

When migrating your data from BugAware to Amazon S3 we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BugAware to Amazon S3

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BugAware to Amazon S3 work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect BugAware

    Select and link your BugAware service desk with HDM.

  • Connect Amazon S3

    Grant access to your Amazon S3 account.

  • Clarify your business needs

    Let us know what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We will investigate your case and send you with a total price and a scope of tasks.

  • Migrate from BugAware to Amazon S3 everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Amazon S3 import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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