BugAware to Adobe Experience Manager
migration service
Effortless , no special knowledge or coding required. A complete BugAware to Adobe Experience Manager data migration tool.
BugAware to Adobe Experience Manager
Your best tool for BugAware to Adobe Experience Manager data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the wonders happening.Record completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.Effortless procedure
You don’t have to bother about coding or continuously watch each record transferred.
Just attach your source and target, tick what you want to take to a new database and allow the tool deal with the rest for you.
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we aim to propose the most effective migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from BugAware to Adobe Experience Manager
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Adobe Experience Manager.Next
Maintained association between object and people
When migrating your data from BugAware to Adobe Experience Manager we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BugAware to Adobe Experience Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to Adobe Experience Manager work
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Prepare
Sign-up and go to our migration tool.
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Link BugAware
Select and link your BugAware service desk with HDM.
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Connect Adobe Experience Manager
Grant access to your Adobe Experience Manager account.
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Express your business needs
Let us understand precisely what parts of your migration you need to adjust
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Get your requirements estimated
We shall research your application and send you with a price and a scope of work.
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Migrate from BugAware to Adobe Experience Manager all data
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Adobe Experience Manager import
Our staff would be more than happy to run a custom migration in case you have particular requirements.
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