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Buffer Reply to Zent.io
migration service

Effortless , no special skill set or programming required. A complete Buffer Reply to Zent.io data migration software.

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Your best tool for Buffer Reply to Zent.io data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick the records you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and see the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just link both platforms, tick what you want to migrate and let the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Buffer Reply to Zent.io

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Zent.io.

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Retained connectivity between object and people

When migrating your data from Buffer Reply to Zent.io we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Buffer Reply to Zent.io work

  • Prepare

    Sign up and go to our migration software.

  • Connect Buffer Reply

    Opt and connect your Buffer Reply service desk with HDM.

  • Connect Zent.io

    Give access to your Zent.io account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you want to tweak

  • Get your needs estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Migrate from Buffer Reply to Zent.io everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zent.io import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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