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Buffer Reply to VI Service Desk
migration service

Extremely easy , no special know how or programming required. A complete Buffer Reply to VI Service Desk data migration software.

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The best Buffer Reply to VI Service Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick what data you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service details.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we designed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Buffer Reply to VI Service Desk

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in VI Service Desk.

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Sustained connectivity between object and people

When migrating your records from Buffer Reply to VI Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Buffer Reply to VI Service Desk work

  • Get ready

    Register and go to our migration software.

  • Connect Buffer Reply

    Pick and connect your Buffer Reply support desk with HDM.

  • Give access to your VI Service Desk account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you would like to fine-tune

  • Have your needs estimated

    We will research your case and send you with a price range and a scope of tasks.

  • Migrate from Buffer Reply to VI Service Desk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your VI Service Desk import

Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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