Buffer Reply to SmarterTrack
migration service
Trouble-free , no special knowledge or programming required. A complete Buffer Reply to SmarterTrack data migration tool.
Buffer Reply to SmarterTrack
The best Buffer Reply to SmarterTrack tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and enjoy the magic happening.Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.Automated tool
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.
Attach the platforms, pick records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.
Security is priority
Information is key which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You’re in control
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a few clicks it will be possible to select what goes where, when it goes, and how.
Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from Buffer Reply to SmarterTrack
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in SmarterTrack.Next
Sustained association between object and people
When migrating your records from Buffer Reply to SmarterTrack we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Buffer Reply to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Buffer Reply to SmarterTrack work
-
Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Buffer Reply to SmarterTrack.
-
Connect Buffer Reply
Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
-
Connect SmarterTrack
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
-
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to SmarterTrack everything
Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Buffer Reply to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your SmarterTrack import
Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Rules To Follow During A Data Migration
Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…