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Buffer Reply to SimplyDesk
migration service

Trouble-free , no special know how or programming required. A complete Buffer Reply to SimplyDesk data migration tool.

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The best Buffer Reply to SimplyDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer service information.
Automated tool

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.

Link the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is key which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Buffer Reply to SimplyDesk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in SimplyDesk.

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Retained association between object and people

When migrating your records from Buffer Reply to SimplyDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Buffer Reply to SimplyDesk work

  • Get ready

    Sign up and go to our migration software.

  • Pick and connect your Buffer Reply service desk with HDM.

  • Give access to your SimplyDesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you want to adjust

  • Get your needs estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from Buffer Reply to SimplyDesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SimplyDesk import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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