Buffer Reply to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special expertise or programming required. A complete Buffer Reply to SolarWinds Service Desk (Samanage) data migration software.
Buffer Reply to SolarWinds Service Desk (Samanage)
The best Buffer Reply to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just choose customer info you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket is missing critical customer service information.Automated tool
Worried that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.
Attach the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your customer data comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our employees have access to your passwords or other information.
You may be sure that with HDM no hacker attacks are possible.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Buffer Reply to SolarWinds Service Desk (Samanage)
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in SolarWinds Service Desk (Samanage).Next
Retained connectivity between object and people
When migrating your records from Buffer Reply to SolarWinds Service Desk (Samanage) we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Buffer Reply to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Buffer Reply to SolarWinds Service Desk (Samanage) work
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Get ready
Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Buffer Reply to SolarWinds Service Desk (Samanage).
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Link Buffer Reply
Complete the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) all data
Once everything's tested out, determine a quiet time with the least load on the support department and start migrating from Buffer Reply to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to run a customized migration in case you have special needs.
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