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Buffer Reply to mhelpdesk
migration service

Trouble-free , no special skill set or coding required. A complete Buffer Reply to mhelpdesk data migration tool.

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The best Buffer Reply to mhelpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.
Easy procedure

No need to worry about scripting or constantly watch each record moved.

Just link both platforms, pick what you need to migrate and allow the tool do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Except providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Buffer Reply to mhelpdesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in mhelpdesk.

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Retained association between object and people

When migrating your records from Buffer Reply to mhelpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Buffer Reply to mhelpdesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Buffer Reply

    Select and connect your Buffer Reply support desk with HDM.

  • Give access to your mhelpdesk account.

  • Explain your business needs

    Let us know what elements of your migration you wish to modify

  • Get your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from Buffer Reply to mhelpdesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your mhelpdesk import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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