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Buffer Reply to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Smooth , no special expertise or coding required. A complete Buffer Reply to LiveAgent data migration tool.

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Your best tool for Buffer Reply to LiveAgent data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Easy process

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just attach your source and target, tick what you need to migrate and allow the system deal with the rest for you.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can access to your passwords or other information.

You may rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Buffer Reply to LiveAgent

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in LiveAgent.

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Retained relation between object and people

When migrating your data from Buffer Reply to LiveAgent we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Buffer Reply to LiveAgent work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Buffer Reply to LiveAgent.

  • Complete the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent all data

    Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from Buffer Reply to LiveAgent.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveAgent import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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