Buffer Reply to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special knowledge or coding required. A complete Buffer Reply to Help Scout data migration software.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from Buffer Reply to Help Scout

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Help Scout.

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Sustained connectivity between object and people

When migrating your data from Buffer Reply to Help Scout we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Buffer Reply to Help Scout work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Buffer Reply to Help Scout.

  • Connect Buffer Reply

    Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Help Scout

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout all data

    When everything's tested, find a quiet time with the minimal load on the support team and start migrating from Buffer Reply to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Help Scout import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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