Buffer Reply to eDesk by xSellco
migration service

Extremely easy , no special skill set or programming required. A complete Buffer Reply to eDesk by xSellco data migration tool.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from Buffer Reply to eDesk by xSellco

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in eDesk by xSellco .

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Maintained relation between object and people

When migrating your records from Buffer Reply to eDesk by xSellco we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Buffer Reply to eDesk by xSellco work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Buffer Reply to eDesk by xSellco .

  • Complete the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Connect eDesk by xSellco

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco everything

    When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Buffer Reply to eDesk by xSellco .

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your eDesk by xSellco import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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