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Buffer Reply to CustomerFirst
migration service

Trouble-free , no special skill set or programming required. A complete Buffer Reply to CustomerFirst data migration software.

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The best Buffer Reply to CustomerFirst tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Attach the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we created a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Buffer Reply to CustomerFirst

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in CustomerFirst.

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Sustained connection between object and people

When migrating your records from Buffer Reply to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Buffer Reply to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Buffer Reply to CustomerFirst work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and link your Buffer Reply support desk with HDM.

  • Give the right to access your CustomerFirst account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you would like to adjust

  • Get your preferences estimated

    We'll research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Buffer Reply to CustomerFirst everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your CustomerFirst import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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