BSI Contact Center to SMART SERVICE DESK ITSM
migration service
Effortless , no special expertise or programming required. A complete BSI Contact Center to SMART SERVICE DESK ITSM data migration tool.
BSI Contact Center to SMART SERVICE DESK ITSM
Your best tool for BSI Contact Center to SMART SERVICE DESK ITSM data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and enjoy the magic happening.Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.
Attach the platforms, select data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Simple & effective
In only a few clicks you will be able to select what goes where, when it goes, and how.
Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from BSI Contact Center to SMART SERVICE DESK ITSM
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in SMART SERVICE DESK ITSM.Next
Retained link between object and people
When migrating your data from BSI Contact Center to SMART SERVICE DESK ITSM we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BSI Contact Center to SMART SERVICE DESK ITSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BSI Contact Center to SMART SERVICE DESK ITSM work
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Prepare
Register and go to our migration wizard.
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Connect BSI Contact Center
Pick and connect your BSI Contact Center support desk with HDM.
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Connect SMART SERVICE DESK ITSM
Grant the right to access your SMART SERVICE DESK ITSM account.
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Describe your business needs
Let us know what aspects of your migration you want to fine-tune
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Have your needs estimated
We shall research your application and get back to you with a total price and a scope of work.
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Migrate from BSI Contact Center to SMART SERVICE DESK ITSM all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SMART SERVICE DESK ITSM import
Our staff would be more than happy to run a custom migration if you have special requirements.
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