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BSI Contact Center to Seraph Help Desk
migration service

Smooth , no special know how or programming required. A complete BSI Contact Center to Seraph Help Desk data migration instrument.

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Your best tool for BSI Contact Center to Seraph Help Desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support information.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, choose what you need to migrate and allow the tool deal with the remainder.

Data maintenance

Your customer info migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to select what goes where, when it starts, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from BSI Contact Center to Seraph Help Desk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Seraph Help Desk.

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Maintained relation between object and people

When migrating your data from BSI Contact Center to Seraph Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BSI Contact Center to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BSI Contact Center to Seraph Help Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect BSI Contact Center

    Choose and link your BSI Contact Center service desk with HDM.

  • Connect Seraph Help Desk

    Give the right to access your Seraph Help Desk account.

  • Explain your business needs

    Let us understand precisely what elements of your migration you wish to modify

  • Have your preferences estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from BSI Contact Center to Seraph Help Desk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Seraph Help Desk import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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