Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

BSI Contact Center to Remote Support Software
migration service

Extremely easy , no special skill set or programming required. A complete BSI Contact Center to Remote Support Software data migration instrument.

More details

The best BSI Contact Center to Remote Support Software tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer service details.
Effortless procedure

No need to worry about coding or continuously control each piece of info moved.

Just attach your source and target, pick what you want to migrate and allow the system do the rest for you.

Data maintenance

Your customer data comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have see your credentials or records.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from BSI Contact Center to Remote Support Software

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Remote Support Software.

Next

Sustained connection between object and people

When migrating your records from BSI Contact Center to Remote Support Software we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from BSI Contact Center to Remote Support Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BSI Contact Center to Remote Support Software work

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and connect your BSI Contact Center support desk with HDM.

  • Connect Remote Support Software

    Grant access to your Remote Support Software account.

  • Detail your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Get your preferences estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from BSI Contact Center to Remote Support Software all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Remote Support Software import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks …

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored …

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we …

Book a Call
cancel
%s
— %s