BSI Contact Center to Issuetrak
migration service

Effortless , no special skill set or coding required. A complete BSI Contact Center to Issuetrak data migration software.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from BSI Contact Center to Issuetrak

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Issuetrak.

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Sustained connection between object and people

When migrating your data from BSI Contact Center to Issuetrak we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from BSI Contact Center to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from BSI Contact Center to Issuetrak work

  • Prepare

    Sign up and go to our migration tool.

  • Connect BSI Contact Center

    Choose and link your BSI Contact Center service desk with HDM.

  • Connect Issuetrak

    Give the right to access your Issuetrak account.

  • Describe your needs

    Let us know exactly what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from BSI Contact Center to Issuetrak everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Issuetrak import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
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