BOSSDesk to Vision Helpdesk
migration service

Smooth , no special expertise or programming required. A complete BOSSDesk to Vision Helpdesk data migration instrument.

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Your best tool for BOSSDesk to Vision Helpdesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Effortless procedure

You don’t have to bother about coding or continuously watch each record moved.

Just attach your source and target, tick what you need to take to a new database and allow the tool deal with the rest for you.

Data dependency

Your customer info comes unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to Vision Helpdesk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Vision Helpdesk.

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Maintained connectivity between object and people

When migrating your data from BOSSDesk to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your BOSSDesk support desk with HDM.

  • Give the right to access your Vision Helpdesk account.

  • Express your needs

    Let us understand precisely what components of your migration you would like to modify

  • Have your preferences estimated

    We will research your application and send you with a cost and a scope of tasks.

  • Migrate from BOSSDesk to Vision Helpdesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Vision Helpdesk import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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