BOSSDesk to UseDesk
Smooth, no special know how or programming required. A complete BOSSDesk to UseDesk data migration tool.
Your best tool for BOSSDesk to UseDesk data migrationNo need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resourcesAvoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition right away.
Easy transition processNo specific expertise required. Just select what data will go to the target solution and see the magic happening.
Record structure maintenanceTransfer your help desk data in full to ensure that no ticket has lost essential customer support information.
You don’t have to bother about coding or constantly watch each record transferred.
Just link both platforms, choose what you want to migrate and allow the Migration Wizard do the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we developed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from BOSSDesk to UseDesk
Strong safety of your dataThe migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus helping you to make sure that the data end up being in the right places in UseDesk.
Sustained connectivity between object and peopleWhen migrating your data from BOSSDesk to UseDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from BOSSDesk to UseDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BOSSDesk to UseDesk work
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from BOSSDesk to UseDesk.
Fill out the form with requested credentials to permit our data migration tool to access records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to UseDesk everything
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from BOSSDesk to UseDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.