BOSSDesk to Track-It!
Smooth, no special knowledge or programming required. A complete BOSSDesk to Track-It! data migration instrument.
Your best tool for BOSSDesk to Track-It! data migrationNo need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Simply pick the records you need to move and set off with the transition when comfortable.
Simple migrationNo tech knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Record completionMove your help desk data in full to make certain that no ticket is missing essential customer service details.
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface user friendly as possible.
Link the platforms, select records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we created a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from BOSSDesk to Track-It!
Strong privacy of your dataThe migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right destinations in Track-It!.
Retained link between object and peopleWhen migrating your data from BOSSDesk to Track-It! we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from BOSSDesk to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BOSSDesk to Track-It! work
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from BOSSDesk to Track-It!.
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Track-It! everything
When everything's validated, find a quiet time with the minimal load on the support team and start migrating from BOSSDesk to Track-It!.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a specialist run your Track-It! import
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