BOSSDesk to ThinkOwl
migration service

Effortless, no special skill set or coding required. A complete BOSSDesk to ThinkOwl data migration software.

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Your best tool for BOSSDesk to ThinkOwl data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing critical customer service details.
Easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, choose what you need to migrate and let the tool deal with the remainder.

Data maintenance

Your information comes uniteand we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select what goes where, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to ThinkOwl

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you ensure that the data end up in the right destinations in ThinkOwl.

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When migrating your data from BOSSDesk to ThinkOwl we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to ThinkOwl work

  • Prepare

    Register and go to our migration service.

  • Opt and connect your BOSSDesk support desk with HDM.

  • Connect ThinkOwl

    Grant the right to access your ThinkOwl account.

  • Explain your needs

    Let us know exactly what parts of your migration you wish to tweak

  • Have your preferences estimated

    We'll research your case and send you with a cost and a scope of tasks.

  • Migrate from BOSSDesk to ThinkOwl everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ThinkOwl import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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