BOSSDesk to Textline
migration service

Extremely easy , no special know how or coding required. A complete BOSSDesk to Textline data migration instrument.

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The best BOSSDesk to Textline tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support information.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we developed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to Textline

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Textline.

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Sustained connectivity between object and people

When migrating your records from BOSSDesk to Textline we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Textline

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to Textline work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect BOSSDesk

    Choose and link your BOSSDesk service desk with HDM.

  • Give access to your Textline account.

  • Detail your requirements

    Let us understand precisely what components of your migration you need to fine-tune

  • Get your requirements estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from BOSSDesk to Textline all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Textline import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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