BOSSDesk to Tender Support
migration service

Extremely easy , no special skill set or programming required. A complete BOSSDesk to Tender Support data migration instrument.

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The best BOSSDesk to Tender Support tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing essential customer support information.
Easy procedure

No need to worry about scripting or constantly control each record moved.

Just link both platforms, pick what you want to take to a new database and let the tool deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to Tender Support

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Tender Support.

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Maintained connectivity between object and people

When migrating your records from BOSSDesk to Tender Support we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to Tender Support work

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and link your BOSSDesk service desk with HDM.

  • Grant access to your Tender Support account.

  • Express your business needs

    Let us understand precisely what elements of your migration you wish to modify

  • Have your preferences estimated

    We will investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from BOSSDesk to Tender Support everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Tender Support import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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