BOSSDesk to SupportBee
migration service

Trouble-free , no special skill set or programming required. A complete BOSSDesk to SupportBee data migration tool.

More details

The best BOSSDesk to SupportBee tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new system and observe the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer support details.
Effortless process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, tick what you want to migrate and let the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we created a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to SupportBee

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in SupportBee.

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Maintained connectivity between object and people

When migrating your records from BOSSDesk to SupportBee we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to SupportBee work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from BOSSDesk to SupportBee.

  • Connect BOSSDesk

    Fill in the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect SupportBee

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    Once everything's validated, find a quiet time with the least load on the support staff and begin migrating from BOSSDesk to SupportBee.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SupportBee import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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